Intercultural competence of managers and employees represents a necessary “key qualification” in all industries. Also, social work professionals increasingly deal with members of different cultures, groups, and minorities. In this way, intercultural competence has become a requirement for anyone who wants to work in the social work profession. In this episode of Managing Around, I will give you a glimpse of how intercultural competencies are relevant to social work management. I start with a brief description of what the term ‘intercultural competence” can mean and will discuss later its impact on social work management.


Arnold, M. (2022). Interkulturelle Führung und Zusammenarbeit in Organisationen der Sozialen Arbeit. In A. Wöhrle, M. Arnold, P. Brandl, Y. Knospe, F. Unger, & B. Zierer (Eds.), Führung – Leadership. (Studienkurs Management in der Sozialwirtschaft) (pp. 177-197). Baden-Baden: Nomos.

Davis, L./Galinsky, M./Schopler, J. (1995): RAP: A framework for leadership of multiracial
groups. Social Work, 40(2), 155–165.

Fong, R. (2009). Culturally competent practice in social work. In D. K. Deardorff (Ed.),
The Sage Handbook of intercultural competence (pp. 350−361). Thousand Oaks, CA: Sage.

Thomas, A. (2003). Interkulturelle Kompetenz: Grundlagen, Probleme und Konzepte. Erwägen Wissen Ethik (vormals Ethik und Sozialwissenschaften EuS Streitforum für Erwägungskultur), 14, 137−150.

For more information, visit my blog: Thank you for listening. If you liked this episode, please leave a review on the iTunes / Apple Podcasts website. If you’ve got any thoughts on this episode, or if you’ve got an idea about new podcast topics or questions you’d like us to discuss, send an audio file or voice note to For any non-audio comments, drop a tweet or DM to @profmanagement on Twitter or Instagram, please.

Comments are closed.