Have you ever wondered what separates the best from the rest in the world of management? What if I told you there's a secret tool that has transformed how we understand leadership, innovation, and organisational development? – The magic is simply the Critical Incident Technique or CIT.

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We'll explore the contrasts between classical and agile project management and learn about the Team Charter Canvas tool, a game-changer in team and organisational development.

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Coaching is a powerful tool that can help social workers develop skills, improve performance, and achieve goals.

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